
Comcast, America's largest ISP, automatically labels all e-mail from The WELL as SPAM, and deletes it accordingly. The WELL is now owned by the online magazine, "Salon," and has only about 4,000 members, but those members tend to be elite, influential Bay Area baby boomer online pioneer types.
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So the natural assumption is that elite, bay-area baby boomers should not use Comcast.
So the natural assumption is that elite, bay-area baby boomers are spammers. Oh, Well.
This might be unrelated, but our company IT informed all users, that all outbound messages to any comcast or AOL addresses would bounce for the same type of reason. Our company apparently needs to deal with some "Internet addressing regulatory requirements" to remedy the situation. We have over 30 locations across the country affecting thousands of users. Fortunately I only have a few clients using Comcast or AOL.
It was ONLY all forwarded mail that was hard-bounced as spam -- that's the goofy part. From a WELL subscriber to that same person's comcast.net email! Mutual customers!
Only about two dozen users were shut off, but they are people who get a lot of mail from the rest of the WELL and the broader internet communities, and they starting blogging about it and contacting friends in the media right away.
Fortunately that got us a call back and our people were let out of the blacklist.
-Gail Ann Williams
Director of Communities, Salon.com
Home of The WELL.
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